Mond Privacy Policy

We respect your privacy and are committed to protecting your personal data whenever you use our platform. This Privacy Policy explains how we collect, use, store and protect your information when you register, deposit, play or otherwise interact with Mond Casino. By creating an account and using our services, you consent to the practices described below. If you have questions about this policy, please contact us at support@Mond Casino.com.

Who We Are

Mond is operated by Wild Blackfin Limited SRL, a company registered in Costa Rica under registration number 3-102-916426, with its registered address at Avenidas 8 & 10, Calle 39, LY Center, 11501, San Jose, Costa Rica. Payment processing is handled by our payment agent, Slotvision Limited, registered in Cyprus under number HE 395559. We operate under a licence issued by the Anjouan Gaming Board, licence No. ALSI-202601043-FI2, issued on 16 September 2025. At Mond, we are the data controller responsible for your personal information collected through our website.

Information We Collect

We at Mond collect a range of information to provide our services, verify your identity, prevent fraud and comply with our legal obligations. Our Mond platform gathers data at registration, during deposits and withdrawals, and while you use our games.

• We collect your full name, date of birth, email address, phone number and residential address at registration
• We record identification documents, proof of address and utility bills when due diligence checks are required
• We process payment details relevant to your chosen deposit and withdrawal methods
• We track your gaming activity, betting history and account balance to operate our services correctly
• We collect information about source of wealth and source of funds when cumulative deposits exceed 10,000 USD
• We log your IP address, device information, browser type and login timestamps

How We Use Your Data

Here at Mond Casino, we use your personal data for several legitimate purposes connected to running our services safely and lawfully. Our use of your information is always limited to what is necessary for these purposes.

• We use your data to verify your identity and age, confirming you are 18 or over
• We process your information to manage deposits, withdrawals and bonus eligibility
• We monitor account activity to detect fraud, money laundering and breaches of our terms
• We use contact details to send account notifications, promotional offers and support responses
• We rely on your data to comply with anti-money laundering and licensing obligations under Anjouan Gaming Board rules
• We analyse gameplay data to improve our services and personalise your experience at Mond

Legal Basis for Processing

We at Mond process your personal data on the basis of contractual necessity, legal obligation, legitimate interest and, where applicable, your consent. Our Mond Casino services cannot be provided without certain data being collected, such as identity verification documents required before withdrawals.

Sharing Your Information

We may share your data with trusted third parties who help us deliver our services. Our Mond platform works with payment processors, including our payment agent Slotvision Limited, identity verification providers, regulatory bodies and, where legally required, law enforcement authorities. We do not sell your personal data to third parties for marketing purposes. At Mond Casino, we ensure that any third party handling your data is bound by appropriate confidentiality and security obligations.

International Data Transfers

Because Mond serves players across Europe, the Nordics, Canada, Australia, Brazil, Switzerland, Poland, Portugal, Germany, Spain and France, your data may be transferred outside your country of residence. We at Mond take appropriate steps to ensure such transfers comply with applicable data protection standards, including contractual safeguards with our processors.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory and licensing requirements. Our Mond Casino records relating to transactions, identity verification and account activity may be kept for a period after account closure to satisfy anti-money laundering obligations. Dormant accounts with no transactions for six consecutive months may incur an administration fee of 5 EUR per month, and related records are retained accordingly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences and understand how you interact with Mond. Our cookie practices are detailed further in our separate Cookie Policy. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data. We at Mond Casino aim to respect these rights and respond to your requests promptly.

• You may request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request deletion of your data, subject to our legal retention obligations
• You may object to or restrict certain processing activities
• You may withdraw consent where processing is based on consent
• You may lodge a complaint with a relevant data protection authority

Data Security

We at Mond implement technical and organisational measures designed to protect your personal data against unauthorised access, loss, misuse or alteration. Our security protocols include encryption, access controls and regular monitoring of our systems. While we take reasonable steps to safeguard your information, no method of transmission or storage is entirely secure, and we encourage you to protect your own login credentials.

Identity Verification and Due Diligence

We are required to carry out identity verification before processing certain withdrawals, particularly large withdrawals or those involving funds not used for wagering. We may request identification documents, proof of address, utility bills, and information regarding your source of wealth, source of funds and political exposure when cumulative deposits exceed 10,000 USD. Our Mond compliance team reviews such information in accordance with anti-money laundering regulations.

Restricted Jurisdictions

We do not permit registration from residents of certain countries, including Russia, the United States, the United Kingdom, Italy, Cyprus and other listed jurisdictions, as well as FATF blacklisted and EU or UN sanctioned territories. We at Mond process data only from players residing in permitted regions, and you must ensure gambling is legal in your country of residence before registering.

Responsible Gaming and Data

Our commitment to responsible gaming extends to how we handle your account data. We provide deposit limits, with reductions taking effect immediately and increases after 24 hours, along with Take a Break and self-exclusion options across our brands. Reopening a self-excluded account is not permitted earlier than 24 hours after your request, and related account data is processed accordingly.

Children's Privacy

We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or licensing obligations. We encourage you to review this page periodically. Continued use of Mond after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact our support team via live chat, available 24/7, or by email at support@Mond Casino.com. You can also reach us through our Telegram and Instagram channels. Complaints regarding data handling must be submitted in writing within 90 days of the incident; unresolved matters may be escalated to EADR Ltd as our ADR provider, and subsequently to the Anjouan Gaming Commission.