Mond Terms and Conditions

Welcome to Mond Online Casino. These Terms and Conditions govern your use of our website, games, and services. By registering an account, you confirm that you have read, understood, and agree to be bound by these terms. At Mond, we operate under a licence issued by the Anjouan Gaming Board, licence No. ALSI-202601043-FI2, and we are committed to providing a fair, transparent, and secure gaming environment.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years of age and reside in a jurisdiction where online gambling is legal. Our Mond Casino platform is available in International markets including Europe, the Nordics, Canada, Australia, Brazil, Switzerland, Poland, Portugal, Germany, Spain, France, and Finland. We do not accept registrations from residents of restricted countries, including but not limited to Algeria, Belarus, Cyprus, Italy, Russia, the United Kingdom, the United States, and several other jurisdictions listed in our compliance policy, as well as any FATF blacklisted or EU/UN sanctioned territories.

You may only hold one account with us. Multiple accounts, or accounts opened using false information, will be closed, and any associated funds may be forfeited. When you search for Mond Casino login access, you must provide accurate registration details and keep your login credentials confidential.

Deposits and Withdrawals

We offer a wide range of deposit methods, including Visa, Mastercard, Skrill, Neteller, Jeton, MiFinity, Revolut, PIX, Interac, and multiple cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and USDT. Minimum deposits start from 20 EUR or the equivalent in your chosen currency, with limits varying by payment method. Crypto deposits are converted into your account's fiat currency and converted back at the time of withdrawal.

Withdrawal requests are paid to the same account or method used for the deposit wherever possible. Our maximum withdrawal limits are 2,500 EUR per week and 10,000 EUR per month, with wins of 20,000 EUR or more paid in instalments. We may require identity verification, proof of address, and source of funds documentation, particularly for cumulative deposits exceeding 10,000 USD.

We process withdrawal requests within 2 business days once due diligence is complete
We apply a rollover requirement of at least one time the deposit amount before withdrawal is permitted
We reserve the right to request a wagering of up to x5 the deposit at our discretion
A 20% charge may apply if the required turnover has not been met

Bonuses and Promotions

Our welcome offer spans your first two deposits. Your first deposit qualifies for a 100% match up to 500 EUR using promo code WELCOME100, with no wagering requirements attached. Your second deposit qualifies for a 50% match up to 1,000 EUR using promo code SECOND50. Both bonuses are sticky and non-withdrawable, and they are forfeited if you request a withdrawal while active. Maximum withdrawal from a deposit bonus is capped at x5 of the deposit amount.

Players searching for a Mond Casino no deposit bonus should note that no-deposit offers are not available to residents of several countries, including Argentina, Germany, Poland, and others listed in our eligibility policy. Where a Mond Casino no deposit bonus code is issued, winnings are capped at 50 EUR (or currency equivalent) unless a larger bonus was granted, in which case the cap becomes x5 of the bonus amount. A real-money deposit is always required before any no-deposit winnings can be withdrawn.

While a bonus is active, we restrict maximum bets to 3 EUR per round, and we do not permit play on jackpot games, table games, video poker, virtual games, live casino, or sportsbook events. Bonus hunting, the gamble feature, and free spins buy features are forbidden during an active bonus. Bonus winnings must be withdrawn within 30 days of issuance, and any Mond Casino promo code must be entered before the qualifying deposit is made.

Loyalty Program and VIP Club

We reward consistent play through our Loyalty Program, which includes multiple levels offering increasingly attractive cashback and level-up rewards. Reaching VIP Gold grants access to our VIP Club, where a dedicated casino host manages your individual benefits package, including improved cashback, Lossback, and priority support. Our tournaments, including Autumn Season of Legends and Spinoleague, along with Slot Races and the Foxi Leaderboard Tournament, are open to eligible players in good standing.

Games and Fair Play

We offer more than 10,000 games from leading providers such as Pragmatic Play, Playtech, NetEnt, Play'n GO, and many others. Our live casino features live tables and game shows from Pragmatic Play Live and additional studios. All our games use certified random number generation to ensure fair outcomes, and progressive jackpots are added to the lobby on a regular basis.

Responsible Gaming

We are committed to promoting responsible gaming across our platform. You may set deposit limits at any time; reductions take effect immediately, while increases take effect after a 24-hour cooling-off period. We also offer Take a Break and self-exclusion tools, which apply across all associated brands, with reopening permitted no earlier than 24 hours after your request.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraudulent activity, breach of these terms, or use of a VPN to misrepresent your location. You must reside in a jurisdiction where gambling is legal and where our services are not restricted. Dormant accounts with no transactions for six consecutive months will incur an administration fee of 5 EUR per month.

Complaints and Dispute Resolution

If you have a complaint, you must submit it in writing within 90 days of the incident. Should we be unable to resolve the matter directly, you may escalate your complaint to EADR Ltd as our alternative dispute resolution provider, and subsequently to the Anjouan Gaming Commission, no earlier than 7 days and no later than 6 months after the issue arose. Our support team is available 24/7 via live chat, email at support@Mond Casino.com, and through our Telegram and Instagram channels.

Amendments to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Continued use of our platform after any changes are published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of your rights and obligations as a player at Mond Online Casino.

Content updated: September 29, 2026